What is Mastercare?
Welcome to Dicom’s MasterCare service—your complete solution for equipment maintenance, protection, and ongoing support. Our MasterCare agreement gives you total peace of mind by safeguarding your investment in Dicom’s waste balers and waste compactors. With twice‑yearly servicing included as standard, you can be confident your equipment is always operating at peak performance.
In the unlikely event of a breakdown, MasterCare provides full coverage for call‑outs, parts, and labour, ensuring your machinery is back up and running as quickly as possible. Our strategically located engineers deliver rapid response times and reliable on‑site support whenever you need it.
Our after‑sales service is industry‑leading, and with advanced telemetry technology now standard on all new compactors, we can monitor performance remotely and resolve issues even faster. You can rely on Dicom to provide the expert support and proactive maintenance your equipment needs to stay efficient and dependable.
Don’t let equipment downtime disrupt your operations. Choose Dicom’s MasterCare service and enjoy the confidence of a fully supported, well‑maintained recycling equipment fleet.
